Our Virtual Professionals
We are ORB Remote LLC, doing business as Our Virtual Professionals. We are committed to protecting your privacy and ensuring the security of your personal data.
This Privacy Policy explains how we collect, use, share, and protect information about our users through our website and services related to virtual professionals.
***“Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
1. Information We Collect
We collect information from you in the following ways:
a. Information You Provide Directly
- Name, email address, phone number, and company information
- Payment details when purchasing services
- Resume/CV and other professional credentials
- Any additional information you provide through forms or communications
b. Information Collected Automatically
- IP address and browser type
- Usage data including pages visited and session duration
- Cookies and similar tracking technologies (see our [Cookie Policy] if available)
c. Information from Third Parties
- Data from partners or service providers (e.g., background checks, professional networks)
2. How We Use Your Information
We use your data to:
- Provide and manage our virtual professional services
- Respond to inquiries and provide customer support
- Facilitate payments and billing
- Match clients with appropriate professionals
- Improve our services, website functionality, and user experience
- Send updates, marketing communications, and service notices (you may opt out at any time)
- Comply with legal obligations
3. Data Sharing Practices
We do not sell your personal data. We may share your data with:
- Service providers who assist in operating our platform (e.g., hosting, payments, analytics)
- Clients or virtual professionals as needed to fulfill service contracts
- Legal and regulatory authorities when required to comply with legal obligations
- Business transfers, in the event of a merger, acquisition, or sale of assets
All data sharing is conducted under appropriate agreements and security standards.
4. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain data processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the details below.
5. Data Security
We take reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. This includes:
- Encrypted data storage and transfer (e.g., SSL/TLS)
- Secure user authentication and account access controls
- Regular monitoring and vulnerability assessments
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. If significant changes are made, we will notify you via email or through our platform.