Our Virtual Professionals
Welcome to ORB Remote LLC, doing business as Our Virtual Professionals:
These Terms and Conditions (“Terms”) govern your access to and use of our website and services related to OVP (“Services”). By accessing or using the website, you agree to comply with and be bound by these Terms. If you do not agree, you may not use our Services.
1. User Agreement
By using our website, you confirm that:
- You are at least 18 years old or have legal capacity to enter into a contract.
- You have read, understood, and agree to these Terms and our [Privacy Policy].
- You will only use the website for lawful purposes.
2. Website Ownership
This website is owned and operated by Our Virtual Professionals. All content, branding, and functionality are the exclusive property of the company unless otherwise stated.
3. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using this site, you consent to our privacy practices.
4. Intellectual Property
All content on this website—including but not limited to text, graphics, logos, icons, images, software, and code—is the intellectual property of ORB Remote LLC, doing business as Our Virtual Professionals or its licensors and is protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works without prior written consent.
5. Acceptable Use
You agree not to use the website to:
- Violate any laws or regulations
- Upload or distribute malicious software or spam
- Infringe on the rights of others
- Impersonate another person or misrepresent your affiliation
- Disrupt or interfere with the security, integrity, or performance of the website or services
We reserve the right to suspend or terminate your access for violating these rules.
6. Service Relationships
We act as a platform to connect clients with virtual professionals. While we may vet or verify professionals, we are not a party to any contracts or services performed between users unless explicitly stated.
Users are solely responsible for any agreements, payments, and performance outcomes between themselves.
7. Disclaimers
- We make no guarantees regarding the accuracy, reliability, or availability of the Services.
- Services are provided “as is” and “as available” without warranties of any kind.
- We do not guarantee job outcomes or service performance of individual professionals.
8. Limitation of Liability
To the fullest extent permitted by law, ORB Remote LLC, doing business as Our Virtual Professionals, shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:
- Loss of profits or data
- Service interruptions
- Damages arising from third-party conduct or user content
Our total liability for any claims arising from use of our services shall not exceed the amount you paid us in the 12 months prior to the claim.
9. Termination
We reserve the right to terminate or suspend your account and access to the website at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to our business or other users.
10. Governing Law and Dispute Resolution
Any disputes within parties concerned shall be handled by the administrator in charge. This shall be done through sending inquiry messages allowing for appeals to be placed before measures of conflict resolution is approved.
11. Changes to Terms
We may update these Terms periodically. Continued use of the website following any changes constitutes your acceptance of those changes. We encourage users to check this page regularly.
***SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Our Virtual Professionals, you may receive messages related to the following (provide specific examples):
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread; instead, make sure the customer adds the matching use cases to this portion of the Terms info}.
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time.”
- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your connection and our offers.
Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
- Opt-In Method:
You may opt in to receive SMS messages from Our Virtual Professionals in the following ways.
- Verbally, during a conversation
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us.
- Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”